TT
Tulani T
1 reviews | Active since Sept 2018
16 Aug 2022, 09:53
I have been ******
I have been ****** by this company. I have discovered that there have been deductions on from my instalments for car insurance since July 2021, but my car is insuranced.When I told them about this and asked for my money to be paid back all my installments deducted without my knowledge. I have been sent from pillar to post. It's been three weeks since I have been ****** and promised that my refund will be done in 5 working days. Since then I have been waiting it is 18 days already my money not paid back to me.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
16 Aug 2022, 10:47Dear Tulani T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Aug 2022, 10:47
Official
Dear Tulani T,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution