WM
Wendy M
1 reviews | Active since Aug 2022
20 Aug 2022, 03:48
I hate WesBank, it is ****************! You guys are **********!
I have decided not to insure my car due to my own personal reasons and then WesBank started deducting money from my account saying it’s for my insurance cover. I have called numerous times to explain that I have my personal reasons as to why I decided not to cover my car right now but they don’t listen but instead they are very rude. For a car I’m supposed to pay R6100 for I’m not now paying R7500 BY FORCE! My husband and I have decided we going to trade this car in and get a new bank to finance our next car cos THIS BANK right here is *****! WesBank doesn’t care for it’s customers they just care about making themselves more money! I hate this bank and would never ever recommend it to anyone!!!
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Replies (1)WesBank's replyOfficial
22 Aug 2022, 08:56Dear Wendy M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply22 Aug 2022, 08:56
Official
Dear Wendy M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
