PG
Presha G
1 reviews | Active since Sept 2020
16 Apr 2024, 13:29
I emailed wesbank a month ago to change my instalment because I had paid a lumpsum towards my finance
I emailed wesbank a month ago to change my instalment because I had paid a lumpsum towards my finance. I had to re email them this month to receive correspondence which they completely did not understand my request. I am still awaiting feedback two days later.
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WesBank's replyOfficial
16 Apr 2024, 13:48Dear Presha G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply16 Apr 2024, 13:48
Official
Dear Presha G,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution