FP
Frank P
1 reviews | Active since May 2012
06 Dec 2022, 17:24
I don't get any replies from WesBank
Wesbank doesn't respond on emails.
I sent a question 2 Aug. The auomated response says "Please allow 48 to 72 working hours for a response."
I've not received a reply as of yet.
Sent a another query 22Nov & 27 Nov. No responses as of yet. It would be nice if they'd get back to me.
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WesBank's replyOfficial
07 Dec 2022, 07:20Dear Frank Pedro,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply07 Dec 2022, 07:20
Official
Dear Frank Pedro,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution