SM
Simphiwe M
1 reviews | Active since Jun 2020
09 Jul 2020, 15:37
I do not recommend Wesbank
How do I call you guys because I want to add credit shortfall on my car then you tell me someone from innovation will call me in 10 days for a quote, when I ask what if something happens to my car in the 10 days you then say I’ll have to pay the interest, what type of service is this? I have already requested it to be added to my policy but you still want me to wait 10 days. Horrible service
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WesBank's replyOfficial
10 Jul 2020, 08:51Dear Mr. Mnisi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
WesBank's reply10 Jul 2020, 08:51
Official
Dear Mr. Mnisi
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards, WesBank Service Resolution