HOW DIFICULT CAN IT BE??????

My company want to take over finance on a vehicle that is currently financed to a private individual, I have been on the phone from 9am this morning and spoken to +/-10 people and multiple automated voice systems and still cannot find someone will to assist us. <br> <br> Wesbank say go to your FNB Branch, FNB Branch say we cannot help you go to Wesbank. Then there is the consultants that keep giving you someone else's number to phone only to be given the fist number again.<br> <br> This is ridiculous, I cannot believe the level of bad service I am getting from FNB & Wesbank on this matter.