HOW BAD IS YOUR LOANING STRUCTURE!

I am highly disappointed with you as a bank. I have been with FNB for years. Where do I start.. My wife had an FNB personal loan of around R40k. She looked at settlement and settled that amount - We now see there is still another R1k odd owing. How do you give a settlement under detailed balance an not stick to it? That is not all.. FNB offers me loans etc all the time yet you can't even get my finance approved on a vehicle I am purchasing. We have even marked that my accounts be settled and still not. I mean you offer me loans still that would be over R3k pm, yet not willing to do a vehicle for R2500pm even with settling her debt. Do you know what is funny? 2 other banks have accepted her deal, so Wesbank can go find business else where. Once I have settled my credit with FNB I will ensure I change my bank to another. We are disgusted with your service levels and your offerings. There is no way FNB can offer help, where you only offer what you want. We are done with FNB. I hope the readers of this review pay attention to this. Please take note I cannot take calls before 2.30pm.