Horrific service received from Wesbank Call Centre Agent

<p>Hi ,I called Wesbank to ensure my bank account would not be debited after closing one of my accounts. The agent who took the call was Ntsangani, Miles. </p> <p> </p> <p>Please can you listen to the call recording? I felt that Miles was very arrogant and disrespectful. You cannot have agents speaking to customers that way. I have had a long relationship with Wesbank and feel that such incidents must be managed, especially when dealing with customers. As a customer, I am within my rights to enquire and must not be made to feel like I am stupid. I wonder how he treats other customers...</p> <p> </p>