Horrific Service

It's been nearly two weeks and still we have no contract to sign. Not only did every document we have received thus far contain a string of errors, but on request for it to be rectified it was either not done correctly or done at all. When phoning to get feedback one gets transferred to a line of people of whom no one can assist. When requesting anything from a specific individual they are either on tea/lunch or just does not respond to any messages. I had to follow up for more that a week without getting any feedback.<br> This is by far the worst service that I have EVER received from any banking institution.