HORRIFIC lack if SERVICE from WESBANK

Wanted to give them a zero star and if this was an option I would have.

Waiting since August for my Natis to be delivered after settling my vehicle with the bank. Received and email end August that its out on courier and was handed over to a unknown person on the day of delivery. Since this moment I have email and made numerous follow ups with Wesbank with no luck or effort on their side! No call prior to delivery! No asking for proof of identity at point of delivery! No controls in place whatsoever! A random person has the papers to my vehicle and can register it in their name and do as they please!!!

Its middle October and all I get as feedback is we are looking into your matter, escalated to relevant department with no feedback from there!

Absolutely shocking “No service”