Horrible/********* service!!!!!

This company is so *********. Settled my car on the 19th of April through we buy cars. Still this company ********* ly deducted plus minus R2800 on the 30th of April which is *********.

I over paid on the settlement too which one of the 8 people is spoke to in their customer service spoke to. He told me to write an email to service @wesbank.co.za and a proof of payment of settlement.

This is pathetic. I'm waiting for these 2 refunds as I work on a budget, but do you think Wesbank cares about their customer needs.... No.... They just take and when they need to refund they have so many excuses and it takes forever. After explaining my situation to them that I need those 2 refunds for survival... Still nothing is being done.

Their customer service department is so unprofessional, they don't know what they doing. Being transfered from. One to switchboard which is automated.... You get frustrated... One of their representatives just put the phone down.

Never dealt with such pathetic service and guess what... No word from them... No refunds... *********!!