Horrible service from wesbank - unreachable !!

Since day 1 I've been in contact with Belinda via Email, I've always only gotten generic responses if any.<br> <br> Whenever I reply with questions she won't answer any of it and will just send me generic replies and documents.<br> <br> The call center is horrible, every time it takes 10min to get through just to be told belinda is busy or out for lunch.<br> <br> Belinda wasn't at work yesterday so Samantha helped me, she was great to work with and quick to respond and got things done !<br> <br> Everything was ready and the deal was basically done yesterday (thanks Samantha) <br> All that needed to happen is wesbank needs to make the final payment.<br> <br> I've been trying all day to get hold of Belinda from early morning, I always get stuck on the call center waiting since she does not reply to my email, every time I get through they tell me she is busy and they will Notify her to call my.<br> <br> 12:10 I was told that she is on lunch and she will phone me as soon as she gets back<br> 13:30 I phoned and was told that she worked on my case @ 12:13 and only then made a submission<br> I was then told she took her lunch at 13:00 according to the system<br> <br> I've been **** to about lunch breaks now and still can't get hold of anyone that can help