WC
Willem C
1 reviews | Active since Jul 2018
02 Jan 2026, 17:34
HORRIBLE SERVICE FROM THIS BANKING INSTITUTION
I have recently bought a new vehicle and Firstly got a better interest rate from another bank even though I bank with FNB and have been for numerous years. Secondly they fined me on my settlement for not giving 3 months notice that the account was going to be settled and then to top it all of after the account was settled they still take the debit order off my account and still haven't reversed it so I am paying interest on my own money because they have it. I reported it 2 weeks ago and still haven't heard anything
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
05 Jan 2026, 07:21Dear Willem Coetzee,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply05 Jan 2026, 07:21
Official
Dear Willem Coetzee,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution