AM
Anna M
1 reviews | Active since Jun 2019
20 Feb 2024, 11:47
Horrible Service
I’ve been trying to get hold of these guys for my car finance which I should finalise and collect, but there is no answer nor service from their end tried calling and wasting my resources with no avail, my car is at the dealers and I can’t collect it because of this horrible service.
I was given a name to contact but the lady doesn’t bother to talk she hangs up the phone on my ears this is honestly exhausting for a bank which you should trust but they turn and do funny things when it comes to helping us, pathetic honestly.
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Replies (1)WesBank's replyOfficial
20 Feb 2024, 12:04Dear Anna Makhanya.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply20 Feb 2024, 12:04
Official
Dear Anna Makhanya.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
