CL
Crystal L

1 reviews | Active since Dec 2010

25 May 2021, 11:24

Horrible service

What a mission to get hold of Wesbank!! First I get notifications to tell me they've tried to get hold of me, which was lies. I've had my vehicle financed with them since 2017, I have always had insurance and suddenly they questioning my insurance.. Like what the hell.. Answer your phones, so that I can sort this mess out.

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Replies (1)
WesBank
WesBank's reply25 May 2021, 11:38
Official
Dear Crystal
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution