KM
Keitumetse M
1 reviews | Active since Nov 2017
07 Jan 2023, 12:44
Horrible service
How do you guys send someone to repossess a car when you never called or communicated in any form of way no call no email no SMS, according to us we communicated that the owner is deceased instead of explaining process you guys rush to send a person to repossess the car. Where is your process ? Where is communication?
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WesBank's replyOfficial
09 Jan 2023, 09:14Dear Keitumetse Maloma
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply09 Jan 2023, 09:14
Official
Dear Keitumetse Maloma
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution