HORRIBLE SERVICE

I am a very livid customer as i type this, I have paid up my car since August 2022 and have been following around since then for my ownership documents to be sent out to me with no luck!! Last year July they requested me to pay an amount of R375 for my documents to be shipped to my place, till today 2024 I am still waiting!! Everytime I follow up they always tell me the same story that they will escalate and fix the "glitch" from their side and guaranteed that they will be delivered by the 22nd of December 2023, but nothing was delivered. Today as of the 2nd Jan 2024, I called again to ask why the papers were not delivered they told me another weak excuse, I am honestly sick and tired of being taken from pillar to post with what belongs to me, I seriously do not understand why I have to sweat Like this time get what's mine. Wesbank deserves to be taken to media for their unfaithfulness and terrible services!!!