RM
Ryan M
1 reviews | Active since Jun 2019
04 May 2020, 15:03
Horrible service
Took them to Hello Peter in April....... 17 April they made contact with me and then gave me a call to say that they will be phoning me back. It's today 5th May and no call back.
My funds I have paid unto the account is now going to disappear as the other funds I had on another account and dragged for a year.
I loved this bank and been with them for years. Spoke well of them every where I go and today the system is being treated better than their customers.
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WesBank's replyOfficial
04 May 2020, 15:49Dear Ryan M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply04 May 2020, 15:49
Official
Dear Ryan M,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution