Horrible service

Good day,

I would like to express my utter disappointment in the level of service received from Wesbank. ABSA has ran circles around you in assisting me with vehicle finance.

I have been inundated with letters, emails and messages from Wesbank that I have been pre-approved for massive unsecured loans, but when I want to actually get vehicle finance for some reason it seems to be impossible.

It’s been a week now and all I have is a promise that I will receive feedback. I will escalate the matter and if I don’t get a satisfactory response I will be moving to ABSA.

Regards

Gerhard Höll