1 reviews | Active since Jun 2022
Horrible Experience from WesBank Financial Service.
A *****ulent company. I am disgusted by the customer service of WesBank Financial Services. I will never recommend anyone to make use of their Finance options when they are Financing a vehicle especially the first time buyers. If you want to save yourself from a pill of headaches then look elsewhere.
They force you to take a Comprehensive Insurance when you are financing a BALLOON PAYMENT?? This is awful. When you get a chance to cancel it, they send a confirmation letter that they cancelled the insurance but they still deduct the same amount. This is a total **** and when you call them then they don’t answer and when you send emails, they don’t reply.
I was assisted by Nicolene Rivas. Their customer support/service is horrible. How can they treat customers like this?? I am disappointed in them.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
