MC
Mlungisi C

1 reviews | Active since Mar 2023

06 Mar 2023, 08:45

Horrible experience and behavior from Ntabiseng Hlongwa from VW Financial Services

I just received HORRIBLE EXPERIENCE from a call center agent Ntabiseng Hlongwa, she was so RUDE and unprofessional. She didn't even want to listen what I was explaining to her and she didn't care about what I wanted to say. I'm so disappointed, such a horrible behavior early in the morning.

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Replies (1)
WesBank
WesBank's reply06 Mar 2023, 09:18
Official
Dear Mr. Cele, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.
 
Regards,
WesBank Service Resolution