AM
Akhona M
1 reviews | Active since Feb 2021
30 Mar 2021, 14:24
Horrible customer service
I don’t believe that I’m still waiting for the car certificate. I requested the certificate in January for the car that i paid it off in 2017. Wesbank did not give me the car certificate even though the car was paid off in 2017
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WesBank's replyOfficial
30 Mar 2021, 15:14Dear Akhona,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply30 Mar 2021, 15:14
Official
Dear Akhona,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution