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francois S
1 reviews | Active since Jul 2011
06 Feb 2019, 14:46
Horrible correspondence!!
I have been trying for 3 days straight to get a response from wesbank to give me a reply or just to answer the "direct" line i have been given for them.
I am going to loose the vehicle that i wanted to finance privately if I dont get an answer today from wesbank
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Replies (2)0
Replies (2)
WesBank's replyOfficial
07 Feb 2019, 07:51Dear francois S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89B10.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89B10.
Regards,
Annalize Joubert
WesBank Service Resolution
WesBank's reply07 Feb 2019, 07:51
Official
Dear francois S
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89B10.
Regards,
Annalize Joubert
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS89B10.
Regards,
Annalize Joubert
WesBank Service Resolution
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francois S's updateReviewer Update
08 Feb 2019, 15:09Hi Annalize, after your call much of the same nothingness has happend, the marketer that is working on my case is conviently away today, and absolutely no progress has been made!
I have been from pillar to post but no joy
fS
francois S's update08 Feb 2019, 15:09
Reviewer Update
Hi Annalize, after your call much of the same nothingness has happend, the marketer that is working on my case is conviently away today, and absolutely no progress has been made!
I have been from pillar to post but no joy