GJ
Gina J
1 reviews | Active since May 2017
02 May 2022, 15:54
Horrible after sales service from Wesbank
Really disappointed in wesbank service. I requested my natis document (Titleholder still wesbank) and have received extremely poor service from the first consultant after mailing all requested documents to the consultant and paying the courier fee of R440-00. With no response and no action i phoned the call centre and was put onto a new consultant who promised to resolve the matter. Again no action and no feedback. Horrible service. Can Management please sort this out?
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WesBank's replyOfficial
03 May 2022, 11:06Dear Gina J,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 May 2022, 11:06
Official
Dear Gina J,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution