MA
Maxwell A
1 reviews | Active since Aug 2017
17 Jun 2021, 12:44
********** Service
I have settled my account on the 9th Of June 2021. I requested my Natis Forms, I completed the request Form on the 10th of June 2021. It's the 17th of June and ive been informed that I need to wait 5 to 7 days for my Natis Form. I have been in contact with 3 different employees and only one has given me feedback and trying to help. The rest have been inadequate.
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WesBank's replyOfficial
17 Jun 2021, 13:27 Dear Maxwell A,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply17 Jun 2021, 13:27
Official
Dear Maxwell A,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution