TB
Tinus B
1 reviews | Active since Mar 2014
03 Feb 2022, 10:42
Holding the line for 31 minutes, no answer
I have just been holding the line for 31 minutes just to have no answer. If this is the kind of service Wesbank gives then I will NEVER take out any loan from them again. Please phone me back. NOOOOOOOO service from wesbank what so ever. Does your staff even work from home or do they just get paid to sit an do nothing?
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WesBank's replyOfficial
03 Feb 2022, 12:35 Dear Tinus,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Feb 2022, 12:35
Official
Dear Tinus,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution