KC
Krisendran C
1 reviews | Active since Jul 2018
16 Apr 2020, 08:21
hold
when you try and reach them they dont answer, even though we are in a lockdown there was no notification to say they wont answer or we cant call the call centre. I called on 3 different days early in the morning and i have been on hold "due to high call volumes" this cannot be true due to the time at which i am calling unless there is only 1 person working
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WesBank's replyOfficial
16 Apr 2020, 09:27Dear Mr Chetty
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
WesBank's reply16 Apr 2020, 09:27
Official
Dear Mr Chetty
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,WesBank Service Resolution