VM
VINCENT M
1 reviews | Active since Feb 2016
13 Feb 2024, 07:44
HIGH INTEREST RATE ON BLACK AFRICANS
I was worried about my interest rate, my credit score has been good for some time, but as being labeled in the media as Wesbank gives me a high-interest rate, I do not think I will complete the contract with them, it was too much to get over 15% of interest, I thought being an FNB customer, I will be given a better rate, as I speak I have app**** for refinance with others. untill they review
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WesBank's replyOfficial
13 Feb 2024, 08:31Dear VINCENT MASHABATHAKGA
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Feb 2024, 08:31
Official
Dear VINCENT MASHABATHAKGA
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution