RR
Rosa R

1 reviews | Active since Sept 2020

28 Sept 2020, 08:14

Help

Two years ago my dad passed away, cut a loo oolong story short I've been paying for the said vehicle for the last 2 plus yrs. During covid I had a bit of a slip an couldnt pay full amount, now wesbank wanna repo vehicle. I've been to their head office twice to try make some arrangement only to be told they still working from home that I must send email which I did but am getting no reply, the only reply I'm getting is attorneys on my back. I don't know what to do as I'm not getting any joy or anywhere with this matter. Plz I DONT want to lose the vehicle as ive paid so much already, an I cannot believe that Wesbank would rather repo instead of coming to some arrangement.

0
Replies (1)
WesBank
WesBank's reply28 Sept 2020, 09:54
Official
Dear Rosa Redelinghuys,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution