DA
Denver A
1 reviews | Active since Aug 2020
22 Feb 2022, 17:09
Held on for 1h22 still no answer !
Pathetic , cannot even complain about service be cause I cannot get through to any consultant. Held on the line for 1h22 and still no answer. How useless can a company be that a customer has to wait this long and my call is still not attended to ! This is me trying to call them and the service is this bad , can't imagine what it like to actually be a client of this hopeless business ! My query is still not attended to as I still cannot get through to a consultant.
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WesBank's replyOfficial
23 Feb 2022, 11:21 Dear Denver, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution
WesBank's reply23 Feb 2022, 11:21
Official
Dear Denver, We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. We will be in touch with you to resolve this matter. Regards, WesBank Service Resolution