hS
howard S

1 reviews | Active since Apr 2014

24 Jan 2022, 10:21

Headless Chicken

having been a client of wesbank since feb 2020 with a vehicle on finance, in June last year i saw the hype regarding how wesbank have been overcharging and i looked into this. my payments were restructured and suddenly were +-R400 less than the initial amount. in July last year i was attacked and ****** during the riots and all bank accounts were closed and frozen. after the chaos subsided i managed to re open bank accounts etc and only in Dec was i informed that im horribly in arrears. i subsequently made arrangements on the 12 Jan 2022 that outstanding would be settled by end of Feb 2022 and i then receive a summons in the post dated the 13 Jan 2022 from the court. the bad publicity regarding wesbank and when i look at the complaints and ratings here from even attorneys etc, it is disgusting.

0
Replies (2)
WesBank
WesBank's reply24 Jan 2022, 11:46
Official
Dear Howard S 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter. 

Regards, WesBank Service Resolution 

Best regards,

WesBank
WesBank's reply24 Jan 2022, 11:47
Official
Dear Howard S 

Your reference number is CRSD0890. Should you require assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field. 

Regards, 
 Tina Du Toit***

Best regards,