eM
easy M

1 reviews | Active since Apr 2009

03 Dec 2015, 10:50

HARRASSED FOR NO REASON

I TOOK A CAR WITH WESBANK AND HANDED IT BACK TO WESBANK DUE TO FINANCIAL REASONS, THEY TOOK THE CAR AND SAID THEY WILL SALE IT AND PAY OFF THE DEBT.<br> <br> NOW AM GETTING CALLS EVERYDAY FROM DEBT COLLECTORS WANTING ME TO PAY MONEY AND AM ALSO GETTING SPEEDING TICKETS FOR A CAR I HANDED OVER AND GAVE BACK TO THE BANK.<br> <br> PLEASE CLEAR MY NAME AND STOP THIS HARRASSMENT.

0
Replies (1)
WesBank
WesBank's reply10 Dec 2015, 11:01
Official
Hello easy12,

Thank you for bringing this matter to our attention and affording us an opportunity to address your concerns.

We have been in contact with you, explained the process telephonically and set up a meeting for us to explain what transpired on your account. We have nevertheless looked into the allegations made herein and confirmed that you were kept abreast throughout the proceedings. The legal action taken was in lieu of the breach of contract and in an effort to secure our interest as the lack of commitment to service the debt and to honour your obligation is apparent. The point of contention is therefore not service related but falls within our right to enforce the terms of the agreement.

We trust that this is in order.

Kind regards,

WesBank