MS
Michelle S
1 reviews | Active since May 2018
02 Mar 2023, 10:01
Harrament from westbank
I have been harassed by Westbank with sms's for months now, I do not belong to Westbank and have never app**** for a loan from them either, I have no idea how or where they got my number from, even though I Block the smses they still keep coming, I have phone the number that they give on the sms twice to ask how they got my number and nobody can give me a answer both times I said to take me off the list, I still get messages!!! They refused to talk to me unless I gave my ID number, now they msg me telling me that my application for a loan is being processed what the ****!!! Can somebody please help me stop this!!!!
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Replies (1)0
Replies (1)WesBank's replyOfficial
02 Mar 2023, 10:45Dear Michelle,
We have received and reviewed your Hello Peter post.
Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post.
Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply02 Mar 2023, 10:45
Official
Dear Michelle,
We have received and reviewed your Hello Peter post.
Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post.
Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
