MS
Michelle S

1 reviews | Active since May 2018

02 Mar 2023, 10:01

Harrament from westbank

I have been harassed by Westbank with sms's for months now, I do not belong to Westbank and have never app**** for a loan from them either, I have no idea how or where they got my number from, even though I Block the smses they still keep coming, I have phone the number that they give on the sms twice to ask how they got my number and nobody can give me a answer both times I said to take me off the list, I still get messages!!! They refused to talk to me unless I gave my ID number, now they msg me telling me that my application for a loan is being processed what the ****!!! Can somebody please help me stop this!!!!

0
Replies (1)
WesBank
WesBank's reply02 Mar 2023, 10:45
Official
Dear  Michelle,

We have received and reviewed your Hello Peter post. 

Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

 Regards,
 WesBank Service Resolution