MM
Mashadi M

1 reviews | Active since Feb 2024

07 Feb 2024, 09:58

Hard to reach when contacting them

A car finance that is always hard to reach. I have been trying to call this car finance since December 2024 to query my account statement however the line is always busy and I can’t get through to anyone. This is bad service.

0
Replies (1)
WesBank
WesBank's reply07 Feb 2024, 10:14
Official
Dear Mashadi M,

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution