1 reviews | Active since Oct 2021
Harassment: Direct Axis working on behalf of Wesbank to force me on duplicate car insurance, documentation ready to effect ******* access to my bank account.
Wesbank is forcefully taking an insurance policy on my behalf for a vehicle that is almost paid up. I paid about 76% of the amount owed. What Nedbank did is to still add interest onto the 24% that I owe to blow it up. Common sense thinking is I should be left with the capital balance now. I am now harassed by Direct Axis and all the car insurance companies. In fact, the Wesbank I just spoke with says Wesbank will go into my account or share my banking details with these car insurance companies and access the comprehensive??? insurance amount from my bank account. This is just not on. The car was sold, is insured and even has the mechanical insurance. It is just in my name because I am struggling to pay off the balance on the car. Apparently I have to comply because Wesbank is bragging they will mess up my credit record! What is this!
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
