1 reviews | Active since Nov 2011
Harassment calls
Dear WesBank, we have been in a relationship for 5 full years and during this period I paid you monthly premiums in full and on time. Sometimes I even paid you extra. My life took a wrong turn and I was unable to pay the monthly premiums in full. Jeez, was I harassed with calls from you guys just for owing 35K and I'm sure there are people more money than I. Instead of assisting me, you are only concerned with the interest(money) that the bank is losing. To make matters worse you remind me how you are going to repossess my car because you know very well you are going to make more money out of it. Your consultants are rude, unprofessional and they are treating me as if I owe them. If this doesn't stop, I will b left with no option but to take matters further. I need my peace too.
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85586.
Regards,
Patience Ramanugu
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS85586.
Regards,
Patience Ramanugu
WesBank Service Resolution
