KL
Karabo L
1 reviews | Active since Nov 2019
24 Jul 2023, 09:47
Harassment
I'm am so tired of wesbank and it's Associates @barrettlegal. They keep harassing me every day they call me to say that I owe wesbank money I have sent proof of payment I have sent a paid up letter but they say I need to make arrangements to pay R17k lol. I even sent them my itc report to prove that I no longer owe wesbank but every day with out fail I get a message and a call from *** who work at Barretlegal an associate of Wesbank. I'm tired I'm still waiting for the ombudsman response regarding the matter.
Helpful (0)
Replies (1)0
Replies (1)
WesBank's replyOfficial
24 Jul 2023, 10:54Dear Karabo Ledwaba,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply24 Jul 2023, 10:54
Official
Dear Karabo Ledwaba,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution