SS
Stian S
1 reviews | Active since Jan 2019
17 Jan 2019, 05:49
Guess I am not that important
On the 8th of January I send a mail with regards to two amounts on my account that I have no idea what they are, I got a reply from wesbank that someone will be in contact with me within a few days. On the 14th of January( 6days later) I got another mail to say that my enquiry has been forwarded to a Ms Kedisaletse Borias Today the 17th of January (another 3days later) I have still not yet been contacted.
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WesBank's replyOfficial
17 Jan 2019, 07:23Dear Stian Steyn,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86B22.
Regards,Elize FourieWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86B22.
Regards,Elize FourieWesBank Service Resolution
WesBank's reply17 Jan 2019, 07:23
Official
Dear Stian Steyn,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86B22.
Regards,Elize FourieWesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
I will personally be in touch with you to resolve this matter.
Your reference number is CRS86B22.
Regards,Elize FourieWesBank Service Resolution