Gross incompetence during finance application

Absolutely horrible experience attempting to get a vehicle financed with Wesbank. I was told to go with them as they are generally good but I’m feeling very disappointed. It’s been almost a week and the marketer has requested the exact same information 4 times now even though I have provided all requested information. After explaining that I am newly employed and only have access to 2 months payslips as a recent graduate they STILL repeatedly ask for 3 months. The best part is, their website explicitly states recent grads only need to submit one payslip and 3 months bank statements to qualify. This is incompetence at another level. Plus, now the seller of the vehicle is likely to not sell me the vehicle anymore as the bank is taking too long with verifying information (which reflects badly on me).