FC
Firdous C
1 reviews | Active since Jun 2018
03 Sept 2020, 21:00
Greedy Wesbank!
Unprofessional,no communication,lack of customer service. I have settled my account on the 1st of September after emailing them for further information,they don't respond after sending proof of payment and neither do they process any of my outstanding documents. Then they debit my account after I SETTLED all payments as given to me by them.I will never support a company who does not stick by their ethos and who does not value a customer who has been with them for years. Don't support Wesbank!
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WesBank's replyOfficial
04 Sept 2020, 11:21Dear Firdous C
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter. Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter. Regards,
WesBank Service Resolution
WesBank's reply04 Sept 2020, 11:21
Official
Dear Firdous C
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter. Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter. Regards,
WesBank Service Resolution