MM
Matimba M
1 reviews | Active since May 2025
13 Feb 2026, 11:24
Great disappointment with Wesbank
Expressing a great concern regarding my vehicle finance. In 2021 I surrendered my vehicle due to some financial constraints I was experiencing. After numerous attempts to get hold of the collection department since today, I was told my account was sold to a third party without my knowledge and I’m unable to get/access it, please note that it’s been five years now facing this issue. Please help.
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Replies (3)0
Replies (3)
WesBank's replyOfficial
13 Feb 2026, 11:32 Dear: Matimba Trevor Maswanganyi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Feb 2026, 11:32
Official
Dear: Matimba Trevor Maswanganyi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
MM
Matimba M's updateReviewer Update
13 Feb 2026, 11:34Thanks for the reply. Please note this is a third review without any assistance.
MM
Matimba M's update13 Feb 2026, 11:34
Reviewer Update
Thanks for the reply. Please note this is a third review without any assistance.
WesBank's replyOfficial
13 Feb 2026, 11:39Dear
Matimba Trevor Maswanganyi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Matimba Trevor Maswanganyi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply13 Feb 2026, 11:39
Official
Dear
Matimba Trevor Maswanganyi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
Matimba Trevor Maswanganyi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution