Great customer service
<p>On Tuesday 08/08/2017 I made a call to make a few enquiries. Problem was that I just didn't know how to phrase my enquiry and I wasn't even certain about what exactly I was calling about.</p> <p> </p> <p>A certain gentleman by the name of Theo (forgot his surname but it has about 5 letters or less) took my call and he was very patient with me. I must say, I was stumbling quite a lot and I had no clue what to say in order for him to understand what it is I needed assistance with but he took his time with me regardless. Theo was very professional and I appreciate how he handled me during our conversation. If the tables were turned around, I don't think I would have been able to deal with a talkative client that was as blank as I was during the call.</p> <p> </p> <p>To top it all off, he even wished me a lovely day :)</p> <p> </p> <p>I hope that all the other employees that deal with clients over the phone are just as patient and professional. I'm highly impressed. </p>
