lW
leonard W

1 reviews | Active since Apr 2010

28 Dec 2015, 10:02

Going out of their way to assist my Deaf brother

I would just like to thank Kgomotso and Marius at the Roodepoort branch of Wesbank for assisting my brother with his Finance application, after over a week trying to get wesbank to generate a contract and trying to explain that my brother cannot conclude the deal over the phone as he is deaf, Kgomotso offered to help together with Marius they then concluded the deal at the Roodepoort branch, thank you for being willing to help a person with a disability even when you barely understood him but took the time to make sure he fully understood the terms and conditions

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Replies (1)
WesBank
WesBank's reply28 Dec 2015, 12:11
Official
Hello leonard14,

We value your feedback and appreciate that you have taken the time to post a compliment for the service you have received at WesBank. Kgomotso and Marius are indeed valued staff members who strive to deliver exceptional service to our customers and they certainly uphold our company's shared values.

We are pleased to hear that the service you have received from these staff members was impeccable and their management have been informed of their exceptional service delivery.

We wish you safe and happy kilometers with your new vehicle.