BVdB
Belinde Van den Berg

1 reviews | Active since Sept 2019

21 Jun 2022, 14:17

GMSA Financial Services

I brought a car through Wes bank GMSA financial services with the covid I lost my job but still managed to pay but less, i then went onto debt review my premium started at R3100. My repayment now is R4537 and the vehicle will be paid off in October 2022, in the meantime i am not on debt review any more i phoned the bank they informed me that my payment from July will be R7028. I asked them where do they think i must get that money from the consultant advised me to phone back in July as my payments is still up to date. I was so looking forward to pay my vehicle of in October which now it looks like its not going to happen brought my car in December 2016 now 6 years later.

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Replies (2)
WesBank
WesBank's reply21 Jun 2022, 14:46
Official
Dear Belinde V, 

We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution. 

We will be in touch with you to resolve this matter.

Regards,
WesBank Service Resolution
WesBank
WesBank's reply21 Jun 2022, 14:47
Official
Dear Belinde V, 

Your reference number is CRSD6918.  Should you require further assistance, please email *** using your CRS, ID or ACCOUNT NUMBER in the subject field.

Regards,
Zabonize Hogins 
***