Giving the Client the run around with no solution.

I have tried all avenues to resolve this matter with Wesbank as they do not want to approve my vehicle finance for reasons that are not correct. I have liaised with the finance department since the 23rd January 2018, they keep on giving me the run around, for every reason they give, they even said I had bad vehicle debt at Wesbank, I have not financed a vehicle with them for more than 6 years now, all my vehicles are paid up, again they had no evidence to support this statement, then it was said I had bad debt with direct axis, my account with them was paid up in 2015, again I could supply all documents supporting this with a letter from them, I could prove the opposite with all evidence send to them, I have a 100% clear ITC record with a very excellent score, I don’t care for the finance anymore, I just want my name cleared at Wesbank as they do not have the correct information on their system, I keep on asking for Contact information regarding the ombud and a manager, but this is never adhered to. I have contacted their legal department and according to them I am in the clear. How does a compony like Wesbank have outdated and incorrect info on their system, even if they had gotten the ITC report they would have seen that the info they had was not up to date and incorrect. Even after giving them plenty of time to rectify this, and sending them numurous mails to state that I will take this up with the ombud, and post it on Hallo Peter they have not responded. Committing to finacing a vehicle for 5 years at an institution that don’t realy care for customer service…. I would suggest rather make use of other avenues were you are not just a number helping them generating their revenue.