SM
Sepotlo M
1 reviews | Active since Apr 2023
03 Sept 2025, 13:34
****gery by Wesbank
I voluntarily returned 1 on my cars which was financed by Wesbank in 2023. My account was handed over to their 3rd party collection department. Which I paid them every month. To my surprise after 2 years of payment, My account all sudden was handed over to new 3rd party which added new fees on my account. This means that all monies I paid 2 years ago were multip**** by zero because the new 3rd party collection company added new fees. Can someone intervene please
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WesBank's replyOfficial
03 Sept 2025, 13:47Dear Sepotlo Moremi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply03 Sept 2025, 13:47
Official
Dear Sepotlo Moremi,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution