1 reviews | Active since Mar 2021
Gavin Harris is the most useless private finical adviser on the face of the planet
Please note that this review is not aimed at Wesbank as a service provider, but rather to Gavin Harris.
So i saw a car and instantly fell in-love with it. I app**** for finance through Wesbank, as in the past I had n wonderful experience with a very fast turn around time. I app**** online and all went well, that was until they gave me mr Gavin Harris as a private finical adviser. in the beginning all looked well, that was until i started to ask some questions that i was not sure about. i sent him over a dozen emails, but he does not reply. I asked him to match a intrest rate from MFC on the 30th of Novbember 2023 and he still hasnt rep**** to that email, which is 8 days later as of the date this review was written. so i decided to try and call him. what a joke! I have spent over R350 on airtime which i will never get back, just to try and get hold of him. but nothing. i logged a complaint about him, and soon after he called me back with a story saying they are busy. now im not an unreasonable person and i do understand that life happens, but after 8 days of trying to get hold of him. nothing!? Then i am called by their manager. He seems to be a nice guy, and said he will take the matter into his own hands. so lets see what is going to happen in the near future.
If i could only have someone who takes their job seriously and take pride in his work, this would have been much different, i am sure of it.
i have been without a car for 2 weeks because of him. and all because of his "slegtiheid" as us Afrikaaners would say
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
