AG
Adele G
1 reviews | Active since Oct 2019
15 Oct 2019, 09:48
FRUSTRATED
Poor service from Wesbank insurance. I was on the phone numerous times trying to get through to them. After 15minutes and still no help I gave up. They are useless at returning emails or confirming information for an insurance policy I already have. Absolute waste of time.
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WesBank's replyOfficial
15 Oct 2019, 11:02Dear Adele,,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution
WesBank's reply15 Oct 2019, 11:02
Official
Dear Adele,,
We have received and reviewed your Hello Peter post. Our Customer Resolutions Team has logged a formal complaint which has been routed to the relevant department for investigation and resolution.
We will be in touch with you to resolve this matter.
Regards,
WesBank Service Resolution