Frustrated

I've had the worst experience with Wesbank Bloemfontein.I used my company to make a vehicle application, and it was approved but a few validations had to be made.We thought that validations would be quick, therefore we deposited a huge deposit to the car dealship.It has been about ten days or more, and they continue to ask for documents one by one every day.We also asked them to notify us of any delays or to give us a list of all the necessary documents at once.Every time we submit the documents, they discover an additional issue with the application the following day.Following the submission of the documents, they remain silent and donot communicate with us.Every day, we have to phone the dealership multiple times to reach out to Wesbank Bloemfontein, but we never see any improvement.This is really disappointing because I bank with FNB,already have a profile at Wesbank Bloemfontein, and have never missed a payment on my other vehicle.Its so stressful,it would be nice to get feedback whether its positive or negative.