1 reviews | Active since May 2016
frustrated
<p>My name is Tsakane Maluleka and i was involved in a car accident on sa****ay in Mpumalanga,siyabuswa..my car is financed by wesbank and i ddint have a comprehensive insurance so i was i am covered by hollard outstanding debt policy which only covers for when a vehicle is a write off or ****** and not recoverd and in my case the car is write off.From my understanding you need to report the accident to wesbank within 48 hours after the accidents on the number ***but i havent received feedback yat i am just transfered from one consultant to the other,some of who are rude..already i have the accident report from the police in the area where the accident happened but got no help from wesbank..it is really frustrating me beacuse i want the claim to be solved as soon as possible</p>
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback
A WesBank representative has been in contact with you regarding your Insurance claim and will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.
Yours in service,
WesBank
Best regards,
Good day,
Thank you for bringing this matter to our attention and affording us the opportunity to investigate and provide feedback
A WesBank representative has been in contact with you regarding your Insurance claim and will remain in contact with you until the matter is resolved.
Please accept our sincere apologies for the frustration caused.
Yours in service,
WesBank
Best regards,
